THE ROLE OF CUSTOMER SERVICE IN TOURISM HOSPITALITY AND ITS INFLUENCE ON TOURIST SATISFACTION

##article.authors##

  • S.M.Rakhimova ##default.groups.name.author##
  • M. Boronova ##default.groups.name.author##

##semicolon##

Tourism, Hospitality, Customer Service, Satisfaction, Business Sustainability.

##article.abstract##

This paper  discusses the role of customer service in the development of tourism industry, the quality of interactions between service providers and customers which directly influences tourists satisfaction has been analyzed and the results reveal that tourists feedback is very important for further development.

##submission.authorBiographies##

  • S.M.Rakhimova

    PhD of Mamun university,Uzbekistan

  • M. Boronova

    student of Mamun university, Uzbekistan

    e-mail: boranovamadina77@gmail.com

##submissions.published##

2025-04-27