AI-POWERED CUSTOMER SUPPORT CHATBOTS FOR SMALL BUSINESSES USING PHP
Ключевые слова:
Keywords: Artificial Intelligence, Chatbots, PHP, Customer Support, Small Business Solutions, Conversational AI, Web DevelopmentАннотация
Abstract: Small businesses often face challenges in providing 24/7 customer support due to limited financial and human resources. Artificial Intelligence (AI), particularly in the form of chatbots, offers an affordable solution to this problem. This paper explores how PHP, a widely used server-side scripting language, can be utilized to develop lightweight AI-powered customer support chatbots. By combining simple rule-based systems with external AI services, small businesses can improve customer engagement, reduce operational costs, and enhance response times. The article emphasizes accessibility, scalability, and the practicality of adopting PHP-based solutions for small enterprises.
Библиографические ссылки
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