HOW LANGUAGE PROFICIENCY IMPACTS TOURIST SATISFACTION

##article.authors##

  • Parizoda Mirboboyeva Umidjon qizi ##default.groups.name.author##
  • Ibrohimova Mohinur Vohid qizi ##default.groups.name.author##

##semicolon##

Tourist satisfaction, Language proficiency, communication barriers, cultural immersion, service quality

##article.abstract##

Thus, the level of language proficiency that tourists possess impacts their satisfaction as tourists. Tourist language ability is an ability that can link to the tourisms' satisfaction by tourists. When all these are attained, it allows the understanding of the importance that effective communication between the service giver and clients creates improvement not only in enhancing the service but also in satisfying the tourist clientele. Through an investigation into the relationship between language proficiency and satisfaction, strategies that will improve communication and thus enhance the tourists' experiences can be identified.

##submission.authorBiographies##

  • Parizoda Mirboboyeva Umidjon qizi

    Student of Kokand University

    (Hotel and Tourism Management)

  • Ibrohimova Mohinur Vohid qizi

    Student of Kokand University

    (Foreign Language and Literature)

##submissions.published##

2025-01-23