THE CONCEPT OF CONSUMER PROTECTION IN THE CONTEXT OF ONLINE TRADING

Authors

  • Abdulkhaeva Anisa Abdumalikovna Author

Keywords:

Keywords: consumer, consumer protection, online trade, seller, purchase and sale agreement, goods, online store.

Abstract

Abstract: In the article, the author examines the main problems of protecting 
rights in the field of online trade. Moreover, the rapid development of digital commerce 
and its impact on buyers is examined, identifying gaps in legislation, difficulties in 
refunding funds and threats of leaking personal information. Based  on the study of 
domestic  and  foreign  experience,  as  well  as  regulatory  acts  and  scientific  works, 
proposals are put forward to improve legal regulation. The key task is to adapt the 
legislation to new conditions in order to make online commerce  more reliable and 
transparent.  

References

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Published

2025-07-22

How to Cite

Abdulkhaeva Anisa Abdumalikovna. (2025). THE CONCEPT OF CONSUMER PROTECTION IN THE CONTEXT OF ONLINE TRADING . TADQIQOTLAR, 66(1), 305-312. https://scientific-jl.com/tad/article/view/25200