THE MOST CONVENIENT TOURIST SERVICES: A COMPARISON OF RATINGS AND USER REVIEWS
Keywords:
Keywords: Online Travel Services, User Reviews, Booking Convenience, Customer Satisfaction, Travel AppsAbstract
Nowadays the rising popularity of online travel platforms has changed the way
tourists organize and reserve their journeys. Websites like Booking.com, Airbnb,
Expedia, and Agoda are now helpful for travelers who are looking for places to stay,
activities, and transportation. This aims to analyze the convenience of popular services
by comparing user ratings and feedback. Both original and existing data were used.
This article investigates aspects like user- friendliness, support, cost, selection of
choice and reliability.
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